purringcat
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Mana Khemia Pre-Order
Not sure if anyone can help me, but I have not received any notification whatsoever that my Mana Khemia pre-order has been shipped. I pre-ordered in February. Also, when I search via my order number on the Rosenqueen site, nothing comes up. I have emailed them, but no response yet. Can anyone shed any light on this?
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4/6/2008, 2:18 am
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jwreschnig
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Re: Mana Khemia Pre-Order
You are not the only one; there are a lot of people on the GameFAQs/GameSpot boards also having problems. I think most people don't know about these boards unfortunately.
Apparently they were going to hold my order without telling me until Disgaea came back in stock! I told them to ship everything else separately, but I still haven't gotten Mana Khemia yet. That I did get other things in the order is especially worrying since it makes me think they might've sold my LE, like they apparently sold the copy of Disgaea I ordered with it.
This is getting ridiculous. NISA/RQ, please get your act together. You have a lot of my money and I want something in exchange for it.
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4/8/2008, 7:00 pm
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Keriaku
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Re: Mana Khemia Pre-Order
I preordered Mana Khemia alongside the Plenair Figure. The Plenair figure still hasn't been released, even though it said it was coming late February. I'd like to get Mana Khemia, but it's stuck in this preorder. I emailed NISA about this and they have yet to respond...
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4/13/2008, 4:23 pm
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richardloveless
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Re: Mana Khemia Pre-Order
quote:
Keriaku wrote:
I preordered Mana Khemia alongside the Plenair Figure. The Plenair figure still hasn't been released, even though it said it was coming late February. I'd like to get Mana Khemia, but it's stuck in this preorder. I emailed NISA about this and they have yet to respond...
I'm in the same boat, but I actually found out that the Plenair figurine isn't released until the 30th of this month, I went to a website that sells the same figurine and they had it there and the release date was 4/30/08.
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4/13/2008, 8:17 pm
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Keriaku
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Re: Mana Khemia Pre-Order
Okay, well that's good to know atleast. But I still think this isn't very good customer service.
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4/14/2008, 3:10 am
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CrystalChaos
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Re: Mana Khemia Pre-Order
hate to burst your bubble but I'm not in the same boat
all I did was order this game about a week ago with nothing else (so they can't be holding it waiting for another item to be released)
I originally had a preorder at my local store, but the system being badly designed as it was, no one was home to receive the call, so it was held without my knowing and sold
so I figure I go to the rosequeen site, see it at the same price, and figure 'what the heck', it was even the same packaged release that was being sold here
well... it's been a week now and my order still just says 'new order'
I would have imagined that the game not being marked 'out of stock' and 5 business days having passed, it would have at least shipped but, apparently not
I've also tried contacting them with no luck, but I'll post back if I get a response on what the holdup with this game is
sad thing is, I would have had better luck just going back to my store to try and get it again after they got it back in stock, which, is rather sad
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4/14/2008, 8:57 am
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richardloveless
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Re: Mana Khemia Pre-Order
quote:
Keriaku wrote:
Okay, well that's good to know atleast. But I still think this isn't very good customer service.
Of course not, I mean they could have updated the release date, as the Ar Tonelico 2 figurine is actually going to be out that day as well.
EDIT: Well my copy of Mana Khemia came the other, I was extremely happy.
Last edited by richardloveless, 5/3/2008, 11:31 am
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4/14/2008, 1:27 pm
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